Troubleshooter wizards guide you through a series of steps in order to diagnose and resolve common problems. Begin by choosing a troubleshooter category.

Envato Account Settings

All things relating to creating an account, signing in, and retrieving/resetting your username or password.

Pre-purchase Questions

Information on how to get started finding an item and learning about it before you purchase.

Payment Questions

Information on making deposits and paying for items.

Marketplace Item Help

You've bought something from the Marketplaces, and have a question or issue relating to that purchase.
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