Complete Guide to Purchasing Items
A step-by-step guide to depositing funds into your Envato Marketplace account, finding the item you require, completing the transaction and downloading your newly purchased file ...
How do I pay for items on the Marketplaces?
The Envato Marketplaces offer two options to purchase files; Buy Now for convenient one-off purchases, and Prepaid Deposits, a discount option for repeat purchases. Learn more here...
Why doesn't my download manager work?
How many times can I download a purchased item?
Where can I access Invoices and Statements for my account?
Common PayPal and MoneyBookers Issues
Where can I find my Purchase Code?
Where can I download my purchase?
Do I need to make separate deposits and accounts for each Marketplace?
Why do prepaid credits expire after one year unless I renew them?
Why is there a minimum $20 deposit on the Marketplaces?
I have purchased an item twice by mistake, what can I do?
Can I purchase items if I am not a member?
For enquiries about your account and being a Marketplace Author:Submit a ticket