Payoneer FAQs

Payoneer is a withdrawal option available for Envato Marketplace authors. You can use it to withdraw earnings of $50 and over, via either Payoneer Prepaid Mastercard or Global Bank Transfer. Read on for some common questions about using Payoneer. 



What is a Payoneer Prepaid Mastercard?

Registering for a Payoneer Prepaid Mastercard allows you to transfer earnings to your card and check your balance and transaction history online. Once registered, your card will be sent to you in the mail and can be used anywhere a Debit Mastercard is accepted, worldwide or online. 



What is a Global Bank Transfer? 

This option allows you to receive your earnings directly to your existing local bank account, in your chosen currency. This option is available to more than 200 countries and more than 50 currencies currently and costs between $3.00 or $15.00 per transfer, depending on the bank account country and currency. Currency conversions take place from USD, based on daily market rates. Local currency transfers (where applicable), non-USD SWIFT transfers and all SEPA country transfers will result in a flat fee of $3.00. Payments sent via USD SWIFT transfers incur a flat fee of $15.00. Availability and pricing by country and currency is provided during the registration process.



How do I set up a Payoneer account? 

To receive earnings via Payoneer, go to the Withdrawals page of your Marketplace account and select the Payoneer option, then Click here to register. This will take you to the Payoneer website where you can sign up to one of the Payoneer withdrawal options, and will ensure that that account is automatically linked to your Marketplace account. You can either order the Payoneer card or sign up for the Global Bank Transfer service. You need to sign up for one or the other – you can’t have the Payoneer card and also receive payments to your bank account.

Payoneer Screen



Can I have more than one Envato account on my Payoneer card?

Yes. To add an additional Marketplace account to an existing Payoneer Prepaid Mastercard, sign in to your Marketplace account, proceed to your Withdrawal page and select the Payoneer option. Hit Click here to register and then follow the prompts under the heading "Already have a Payoneer account?"



I already have a Payoneer Prepaid Mastercard, can I add my Envato account to it?

Yes. To add a Marketplace account to an existing Payoneer Prepaid Mastercard, sign in to your Marketplace account, proceed to your Withdrawal page and select the Payoneer option. Hit Click here to register and then follow the prompts under the heading “Already have a Payoneer account?”



Further resources

 

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